Terms & Conditions

By accessing our website or purchasing from Theia Bijou, you agree to the following terms and conditions. These terms are designed to provide a transparent and secure experience for every client.

Acceptance of Terms

By using our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Products & Availability

All jewellery pieces, diamonds, and services displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, pricing, and information without prior notice.

Pricing & Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice. Payment must be completed and verified before orders are processed.

Custom & Bespoke Orders

Custom-designed jewellery, personalised pieces, and bespoke creations are made specifically for each client and are considered final sale. These items are not eligible for cancellation, exchange, or refund once production has begun.

Order Acceptance

Theia Bijou reserves the right to review and accept or decline any order. In rare circumstances, an order may be cancelled due to pricing errors, availability issues, or payment concerns.

Frequently asked question

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Intellectual Property

All content on this website, including text, images, designs, logos, and branding, is the property of Theia Bijou and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Theia Bijou is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services, to the extent permitted by applicable laws.

Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at tb.theia@gmail.com.

Need Further Assistance?

Our team is available to answer any questions regarding our policies, products, and services.